Experienced MBA specializing in project, portfolio, and program management. A results-driven leader with proven record of success. Extensive implementation experience, uniquely adept in change management and operational excellence. Highly proficient in IT industry standards and best practices balanced with strengths in creativity and communication.
Master of Business Administration M.B.A
Wayne State University School of Business
Concentration: Information Systems Management
Bachelor of Science Business Administration BSBA
Wayne State University School of Business
Major: Business Administration
Project Management Professional PMP®
Project Management Institute
Member Number: 2068774
IT Infrastructure Library ITIL®
Foundation V3, IT Service Management,
Office of Government Commerce
Theory of Constraints, Jonah Program® ToC
AGI Goldratt Institute
Managing Constraints for Breakthrough Solutions
United Healthcare
Program Manager | Optum Health | Clinical Quality Operations
Program Manager, Clinical Quality Operations. Responsible with managing the measure validation program for the quality data analysis and validation for all markets throughout the national Optum network of care delivery organizations. Program performs key function of clinical data analysis of quality data across multiple sources to provide analytic insights for STARS, HEDIS measures to address gaps in care. Additional responsibilities include performance measurement, SharePoint development and business process management using VISIO. Work closely with internal and external stakeholders to align processes, programs, and technical tools to improve performance for enhanced patient care.
Executive PMO Consultant
Project Management Office (PMO) Implementation
DTE Energy | Detroit Public School District
Executive PMO Consultant, successfully led the planning, design, development and implementation of Project Management Office for client organizations. Implemented Project Management process improvements, methodologies, configuration, and governance. Collaborated with Executive Stakeholders to drive execution, measure performance and provide strategic alignment to strategic goals.Additional responsibilities include rollout of operational evaluation and assessment criteria, process development, comparative analysis for industry parity, long-term and other PMO related activities.
University of Michigan
University of Michigan Health System | Michigan Medicine | Program Manager | Health Information Management (HIM)
Provided project management leadership for HIM initiatives across the University of Michigan Health System. Participated in the strategy, planning, business process design, implementation, and maintenance to meet end-user needs and support patient care delivery. Developed advance decision analysis tools and techniques to evaluate options to identify recommended solutions. Led cross-functional teams, providing coaching, mentoring and guidance to project team.
Blue Cross Blue Shield of Michigan
Performance & Execution | Pharmacy Services | Portfolio Manager | Health Care Value (HCV)
Managed portfolio of projects aimed at delivering customer value. Worked cross functionally to ensure quality project delivery within scope, schedule, and budget. Managed aggregate portfolio performance. Created and managed portfolio implementation schedule and sequencing. Developed and managed comprehensive technical blueprint of infrastructure, depicting business processes, system touch-points and supporting applications. Created a forward-looking portfolio predictive model using various project data points not otherwise captured corporately. Aligned project deliverables to strategic objectives while articulating value proposition for roadmap prioritization funding.
McKesson
Pharmacy & Healthcare Systems | Program Manager
Program Manager for finance department, actively managed all financial elements of multi-year migration initiative. Program focused on upgrading legacy pharmacy processing systems in various healthcare settings and medical institutions: retail pharmacy chains, independent pharmacies, hospital pharmacies and health systems. Additional responsibilities included: requirement analysis, vendor technical specification, financial reporting, data modeling, service level agreements, and contract terms.
David currently serves as the National Program Manager, Clinical Quality Operations for Optum Health a subsidiary of UnitedHealth Group.
Contact: david@davidmarkbennett.com
(248) 497-6502
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